Zoho today launched Zoho Desk, the industry’s first contact-aware help work desk software, which was built in by a group of 150. Zoho Desk utilizes client information from past associations and from other Zoho items, as Zoho CRM and Zoho Projects, to sort out tickets and present data to agents with the goal that they can better comprehend a client’s issue and resolve it effectively.
‘‘Zoho has challenged conventional wisdom so many times in its history. We built the first software products from India when IT services were the rage and established them in the global market. We are now showcasing something that has never been done before: the first software product created in rural India, world-class in its refinement, competing with the best,’’ said Sridhar Vembu, CEO Zoho Corp*.
Zoho Desk is the 6th item that the organization has launched in 2016. Zoho Desk helps organizations convey the right solution at the ideal time. Its spotless UI packs innovations like Work Modes that help agents send setting mindful reactions, the Headquarters dashboard that gives the visibility supervisors need to settle on better choices, and the Team Feed to help the whole organization participate in client service.
Zoho Desk is available immediately and is free up to 10 users.
– Paid plans begins at Rs 720 every month for Professional Edition
– Rs 1,500 every month for the Enterprise Edition.
* Zoho Corporation, established in 1996, is an innovation organization situated in California which gives SAAS services. The organization was established by Sridhar Vembu and Tony Thomas. From 1996 to 2009, the organization was known as AdventNet Inc. In 2009, the organization was renamed Zoho Corporation after its online office suite of a similar name. The organization is headquartered at its biggest grounds in Estancia IT Park in Chennai, Tamil Nadu, India. Formerly, it filed headquarters in Pleasanton, California, United States. The organization likewise has workplaces in Singapore, Japan, China, and different urban communities in India, in particular New Delhi and Tenkasi.