In an offer to repair the harm done by the worldwide review of its leader premium gadget Galaxy Note 7 over battery flaws, Samsung said they would begin exchanging the cell phones as ahead of schedule as one week from now and clients could swap it with either the Galaxy S7 or S7 Edge.
Swap Galaxy Note 7 with Galaxy S7 Variants :
Samsung late Friday issued an official articulation on trade of the Galaxy Note 7 gadgets for clients in the US.
“The US carriers have already halted sales and offered ways for customers who have already purchased the device to get refunds. Now Samsung has announced its own exchange programme, which will provide customers with a new device as soon as next week,” The Verge reported on Saturday.
As per Samsung’s exchange program, clients can either exchange current Galaxy Note 7 gadget with another Galaxy Note 7 as right on time as one week from now or they can exchange current Galaxy Note 7 for a Galaxy S7 or S7 Edge and substitution of any Note 7 particular extras with a discount of the value distinction between gadgets.
“In addition, affected customers will receive a $25 credit on their phone bill or a $25 gift card for their troubles. Samsung did not say when the Note 7 will be available for general purchase,” the report added.
The global recall was a setback for Samsung and somewhat happy news for Apple as it prepared to launch iPhone 7 (on September 7), experts said.
“To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market,” the company had said in a statement.
According to experts, this is bad news especially at a time when Samsung had the momentum going in its favour.
“Market sentiments are not with Apple at the moment and Samsung had to have a good run in months to come, buoyed by its super-successful S7 and S7 Edge devices and now Note 7. The global recall news is a godsend for Apple which is prepared to unveil another flagship device iPhone 7 on September 7,” Tarun Pathak, Senior Analyst, Mobile Devices and Ecosystems, Counterpoint Research in New Delhi, told IANS.