In a report released on Friday, Samsung Electronics America stated that it has replaced around 85 percent of all the recalled Galaxy Note 7 devices moving forward towards elimination of every “prone to damage” Note 7 device. The company is looking forward to collecting every Galaxy Note 7 device out of the market as a move towards the Note 7 fiasco that made the company lose around 3.5 Billion dollars of revenue this year.
To recall everything, Samsung in the month of September announced a recall of around 2.5 million Galaxy Note 7 devices after numerous reports of these devices catching fire due to some malfunction happening in them causing the device to blow up and catch fire.
To protect the users who still wanted to continue with their Note 7 devices, Samsung limited these Note 7 devices with a top limit of 60% charge ability only but now as maximum of the devices are replaced with a safer version or any other version as demanded by the customer, it was the company’s call to remove that restriction of only 60% charge ability and make it up to 100% once again and Samsung did that too.
According to another report by the firm they will be releasing an Over The Air (OTA) update for the Note 7 devices to let the users charge their devices beyond 60% top limit.
The statement by the firm read as, “As of today, nearly 85 percent of all recalled Galaxy Note 7 devices have been replaced through the US Galaxy Note 7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note 7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note 7 device.
Any Galaxy Note 7 owner who has not yet participated in the US Note 7 Refund and Exchange Program should immediately power down their phone and contact their carrier or retailer today.”
According to the firm majority of the participants of the Refund and Exchange Program opted for getting another Smartphone from the firm of the same price.